Responsible gambling

At MoonBet, we take responsible gaming very seriously. Our goal is to provide a safe and enjoyable experience for all our players. We understand that problem gambling can have serious consequences and we want to ensure that you have the tools and resources you need to gamble responsibly.

Tools for Responsible Gaming

We offer a range of tools to help you control your gaming experience:

• Deposit Limits: Set daily, weekly or monthly limits on how much you deposit into your account.
• Loss Limits: Set maximum amounts you are willing to lose per day, week or month. Your account will be blocked when these limits are reached.
• Wager/Bet Limits: Set a maximum amount you can bet on each individual bet.
• Session Time Limit: Restrict the time you spend playing by setting a limit on your session duration.
• Reality Check: Receive periodic reminders of how much time you've spent and money wagered, every 30 minutes if enabled.

Time-Out/Cool-Off

If you feel that your gaming is becoming problematic, we offer temporary or permanent account suspension:

• Temporary Time-Out: Suspend your account for 7 days to 6 months.
• Permanent Self-Exclusion: Close your account permanently. Your funds will be returned within 5 business days.

Links to Support Organizations

We want to ensure that you have access to professional help if you need it:

• GamCare (UK): Free confidential support via text or online chat
• Gamblers Anonymous: Peer support meetings
• National Council on Problem Gambling (NCPG): 1-800-GAMBLER (USA)
• Responsible Gambling Trust:
• BeGambleAware: Advice and support for UK and EU players

We are committed to providing a safe and enjoyable experience for all our players. If you have any concerns or questions about responsible gaming, please do not hesitate to contact us.